Privacy Statement Taalthuis
Taalthuis processes personal data of its customers and other contacts. This privacy statement explains which data Taalthuis processes when, why and in which way.
Contact details
Taalthuis
Margreet van ‘t Haaff
Slingerweg 6b
2111 AH Aerdenhout
info@taalthuis.nl
www.taalthuis.nl
Privacy statement – Taalthuis
When does Taalthuis collect personal data?
This privacy statement applies to the processing of personal information and data obtained when customers and other individuals:
- Send us requests
- Follow our courses
- Sign up for our newsletter
- Visit our website
We also collect data when information is requested, a question is asked, or when you contact us in another way.
Purpose of data processing
Taalthuis processes personal data for the following purposes:
- Providing courses and issuing invoices
- Handling requests and informing you of their status
- Storing data to fulfill agreements
- Taking measures to improve our services and providing relevant information and offers
Which personal data does Taalthuis process?
Taalthuis collects contact information such as:
- Name, address, telephone number, and bank details
If applicable:
- Details of your company and its bank details, or details of your host family
- Data related to previous courses and use of any follow-up courses
Additionally, we store contact history, such as inquiries about courses, teaching materials, or other support questions. Sometimes, we may use photos of individuals, but only with their explicit permission.
Why does Taalthuis process personal data?
Taalthuis processes personal data to provide courses and associated services. This includes:
- Creating accounts
- Managing financial administration
- Processing course requests
- Handling inquiries, complaints, and refunds
Once you enroll in a course, an order and invoice number will be linked to your account.
Cookies
Taalthuis uses cookies on its website to analyse usage patterns, optimise functionality, and improve services. You can find more details on how we use cookies and how you can manage your preferences in our [Cookie Policy].
Your rights
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Access: Request a copy of the personal data we process about you, including details on how and why it is processed.
- Correction: Request that any incorrect or incomplete data be corrected.
- Deletion: Ask for the removal of your personal data, except where data retention is legally required (e.g., financial or tax records).
- Restriction: If you suspect unlawful or incorrect processing, you can request limitations on data use.
- Objection: You may object to the processing of personal data for marketing or other purposes.
- Data Portability: You have the right to request a structured, commonly used, and machine-readable copy of your data.
- Withdraw Consent: You can withdraw your permission for receiving newsletters or other processing activities.
To exercise any of these rights, please contact us via info@taalthuis.nl.
If you believe Taalthuis is not acting in accordance with privacy laws or if you have concerns, you have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Security
Taalthuis has implemented appropriate technical and organizational measures to protect all services from misuse and fraud. We also collaborate with third parties in delivering courses and other services. Whenever these third parties process personal data, they do so as processors under contract, ensuring security and compliance. Personal data is stored only for as long as necessary.
Questions & updates
If you have any questions or comments regarding our privacy statement, please contact us.
Taalthuis reserves the right to update this privacy policy as necessary. Any significant changes will be communicated appropriately.